About the
authors of
Readings and Cases in Integrated Marketing
Communications
J. Steven Kelly
DePaul University
Susan K. Jones is a Professor of Marketing at Ferris State
University in Big Rapids, Michigan and a partner in the Callaghan Group,
LLC in Rosemont, Illinois. She is author of Creative Strategy in
Direct Marketing and co-author of Selling by Mail and was
named the Charles S. Downs Direct Marketer of the Year for 2002 by
the Chicago Association of Direct Marketing.