Expert praise for

Creative Strategy in DIRECT & INTERACTIVE Marketing
(THIRD EDITION)

Susan Jones has a longstanding commitment to the theory and practice of direct and interactive marketing … This work is another example of her attention to the needs of the future leaders of the direct and interactive business community.

Dr. J. Steven Kelly
Co-Director
The Kellstadt Center
DePaul University

This book combines theory with outstanding real-world examples … an outstanding choice for my students, since they can grasp the logic of a topic and then see it applied by a professional who’s been on the “front line” … It delivers a veritable “bible” of how-tos that will enable Creatives to do their best…

Judy Finerty
President
Finerty & Wolfe Advertising

… an essential reference tool for anyone engaged in the creation of direct and interactive marketing – including account people and clients, too!

Michelle Blechman
Senior Manager
Consumer Market Research
Abbott Laboratories

… concise, amazingly thorough and easy to use.  Susan Jones has written about what she knows, and direct marketers who read this book will surely benefit from her vast knowledge.  Don’t jump into your next DM project without reading this book!

Marc Ziner
Senior Vice-President and Creative Director
The Core Organization

Written for Creatives by an ace Creative, this text ties together creativity, techniques and strategy to form a marketing fabric that generates results. A must-read for creatives, and a valuable reference for generalists.

Mitchell Lieber
President
Lieber & Associates

The most lucid text on direct marketing in its entirety.

Bob Stone
Chairman Emeritus
Stone & Adler