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Also consider:
Data-Driven Business Models
by Alan Weber
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Table of contents for
The Marketing Performance Measurement Toolkit
by David Raab
Chapter
- 1 - Setting Project Goals
- 2 - Defining Project Scope
- 3 - Understanding the Business
- 4 - External Information
- 5 - Defining Your Business Strategy
- 6 - Aligning Marketing Plans with Strategy
- 7 - Types of Metrics
- 8 - Advanced Analytics
- 9 - Selecting Your Metrics
- 10 - Technology
- 11 - Vendor Selection Process
- 12 - Implementation
- 13 - Final Thoughts
Appendix: Sample Metrics
- Index
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