Managing Your Business Data
From Chaos to Confidence
by Theresa Kushner and Maria Villar
As a business person, you probably have more
data and more kinds of data available than
ever before. But has it helped? Sometimes,
maybe. But, for many executives more data
has just added more fuel to feed the fire of
their love/hate relationship with it. You love
it when it gives you good information about
which markets to pursue or how to compete
more effectively. But you hate it when you
can’t get sales figures in time or worse still,
when they don’t reflect "reality."
This book was written for the executive
who wants to understand the lifeblood of
his/her company, wants to be able to make
better decisions, and knows that managing information
is the best way to protect and grow
a business. This book is designed to help you
as a business leader think about the use of
data and its impact on your daily operation.
In 2 sections and 12 chapters it provides practical
guidance to balance the use of hard facts
and your professional instincts; how to identify
and focus on the numbers that matter for
your organization; how to overcome the obstacles
to getting a complete view of your customer;
how to meet risk and security
standards; 12 steps to effective business performance
management; and how to grow a
data culture and make it work for you.
Newly minted MBAs are known for saying,
“Just give me your number.” Savvy managers
know that it’s not that simple. They also know
that it’s not that difficult. Managing Your Business
Data provides the wise counsel that every
executive can use to manage his or her organization’s
data more productively.
Product Details
304 pages
hardcover
ISBN: 978-1-933199-13-9